Shipping & Returns
All prints purchased are custom made. This means that shipping times mentioned are only estimates. Our team works towards having your work printed, packed and delivered in the most efficient and time sensitive way possible. To do this we have partnered with a number of printers around the world, meaning a printer closer to your delivery address and/or the artists address will be used to reduce shipping costs and time-frame estimations. Below is a rough guide of shipping times worldwide.
5 - 20 Business Days
Please note, that while we try our upmost to stick to these estimates, we cannot 100% guarantee that products will be delivered within the time frames allocated.
How are my prints packaged?
Rolled Prints are shipped worldwide with free shipping on orders over $150 in a reinforced mailing tube, providing security and protection for the artwork. Framed prints are shipped worldwide but may be subject to higher delivery costs due to size and weight restrictions. They will be securely packaged with padding and wrapping to prevent damages by our printing partners.
Will there be import taxes on international orders?
We print from various locations around the world, which typically should reduce shipping fees and taxes. If your country of residence enforces taxes and fees on international imports, then your order may be subject to these taxes. They may be collected during delivery by shipping couriers - if in doubt your local postal authority will have more information about customs fees, duties and taxes specific to your location. Buyers are responsible for paying any applicable fees required to receive their items, and shipments that are abandoned or refused by the buyer are not eligible for refunds. We would recommend complying with any local requirements as soon as possible before the shipment is discarded or destroyed (usually customs will allow 7 to 14 days). Customs fees are a local sales tax unrelated to the cost of shipping, and may still apply to orders that received a shipping discount from us.
As our prints sold through Prints Against Poverty are made to order, there is a no Returns Policy. Prints may only be returned if they have been damaged in transit and we must be notified via sending an email to firstname.lastname@example.org within 24 hours of receiving the print/s.